Solutions to some common issues - Issue in Online Test

To resolve this issue please follow below steps:

1. Open ‘ERA Explorer’ and select “Local ERA/OES Server” option & then click on Proceed.

2. Click on ‘Start ERA’. This will open ERA login page.

3. Enter center code and password.

4. Download ‘MS-CIT Lab’ course.

(Click on ‘Download Course’ buttonSelect the course ‘MS-CIT Lab’ from the Modified Course listClick on download button)

5. Download Learner data for ‘MS-CIT (2017-18) course.

(Click on home button click on download learner data linkSelect ‘MS-CIT 2017-18’ programSelect ‘January 2017’ batch)

6. Now go to learner login issue will be resolved.