OES Data Sync Issues (Typing Test and Online Test Issues)

Dear Network Partners,

ALCs those who are facing issues like,

1. Typing test and online test related issues
2. OES data synchronization issues
3. OES database corruption issues

Requested to do the following steps :

1. Download the utility from below link and run it on your ERA server machine

    http://fileserver.mkcl.org/centerdownload/ALC/FRMTroubleShooter_OES.exe

2. After successful execution of the utility on your ERA server machine, Go to OES                          admin login and sync the data for all the MS-CIT events

 MS-CIT Session Completion Test 2017
MS-CIT Session Typing Test (Hindi) – 2017
MS-CIT Session Typing Test (Marathi) – 2017
MS-CIT Session Typing Test (English) – 2017

3. Now you can do learner login and check

Note : Do not use this utility on SUCCESS ERA servers